Sampurna Singh - Lucknow

Thursday, 5 May 2011

Item details

City: Lucknow, Uttar Pradesh
Salary: Rs 20,000

Contacts

Contact name Sampurna Singh
Phone 9956306368

Item description

•Placing of BDT & Emergency order & its Follow up till the closure
•Tracking out the BDT parts from the other dealerships thro SAP
•Placing Parts Order of the dealer if unable to place in MKM
•Closing of customer Complaints on M-Connect with the consult of CCM/Dealer
•Maintaining correspondence file of Dealer/Franchisee
•Maintaining Customer Complaint Register at AO level
•Study of report & passing the Order/Payment status to concern CCM
•LR receiving & Dispatching to the concern offices without any delay
•Issuing Credit notes of the Coupons as per the CCM advise
•Sending Performance letter of the dealers with the consultation of CCM
•Finding out Service Dues from MKM and sending to the concern dealers
•Data Compilation of complete Area Office-Lucknow
•Written Correspondence with the OEM for Events/ pending issue(if any)