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Sampurna Singh - Lucknow
Thursday, 5 May, 2011Item details
City:
Lucknow, Uttar Pradesh
Salary:
Rs 20,000
Item description
•Placing of BDT & Emergency order & its Follow up till the closure
•Tracking out the BDT parts from the other dealerships thro SAP
•Placing Parts Order of the dealer if unable to place in MKM
•Closing of customer Complaints on M-Connect with the consult of CCM/Dealer
•Maintaining correspondence file of Dealer/Franchisee
•Maintaining Customer Complaint Register at AO level
•Study of report & passing the Order/Payment status to concern CCM
•LR receiving & Dispatching to the concern offices without any delay
•Issuing Credit notes of the Coupons as per the CCM advise
•Sending Performance letter of the dealers with the consultation of CCM
•Finding out Service Dues from MKM and sending to the concern dealers
•Data Compilation of complete Area Office-Lucknow
•Written Correspondence with the OEM for Events/ pending issue(if any)
•Tracking out the BDT parts from the other dealerships thro SAP
•Placing Parts Order of the dealer if unable to place in MKM
•Closing of customer Complaints on M-Connect with the consult of CCM/Dealer
•Maintaining correspondence file of Dealer/Franchisee
•Maintaining Customer Complaint Register at AO level
•Study of report & passing the Order/Payment status to concern CCM
•LR receiving & Dispatching to the concern offices without any delay
•Issuing Credit notes of the Coupons as per the CCM advise
•Sending Performance letter of the dealers with the consultation of CCM
•Finding out Service Dues from MKM and sending to the concern dealers
•Data Compilation of complete Area Office-Lucknow
•Written Correspondence with the OEM for Events/ pending issue(if any)
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